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Contact Backyard Products Customer Service

How to Reach a Person at Backyard Products

Verified Contact Information

Toll-Free Number:

  • 1-877-553-9931
    Lawn Master in Waxahachie, TX
Call Now

Customer Service:

  • 1-770-704-9300
    Gorilla playsets in Canton, GA
  • 1-888-900-3933
    Studio Shed in Louisville, CO
  • 1-734-242-6900

Customer Service:

customerservice@backyardproducts.com
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Backyard Products Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Backyard Products Phone Number
1 (877) 553-9931
Average Calls duration
1 minute
Most Popular Backyard Products Email Address
customerservice@backyardproducts.com
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
50% phone, 50% email
Common Reasons for Contact
Request for information, employment, shipping and delivery
View full overview

How to Contact Backyard Products?

The general Backyard Products phone number is 1-734-242-6900. However, customers can also call Backyard Products customer service numbers in other locations, such as Canton, GA (1-770-704-9300), Louisville, CO (1-888-900-3933), and Waxahachie, TX (1-877-553-9931). The customer service hours are 8 AM to 8 PM EST Monday through Friday and 8:30 AM to 5 PM EST on Saturdays.

Customers use the Backyard Products email address customerservice@backyardproducts.com to inquire about the variety of products they can order from the company. The products include sheds, accessory dwellings, and outdoor living articles such as outdoor furniture. You can also request information regarding storage, studios, and workshops. Customers often also ask for more information regarding the brands available at Backyard Products. The Backyard Products customer service team will provide the info in its email replies to customers. In many instances, customer service provides online links to read more about the brands. Link examples are Yardistry, Swing-n-Slide, Kidkraft, and many more.

Backyard Products address at 317 S. Main St., Ann Arbor, MI 48104, United States, is officially the head office and corporate office address. Divisional offices are at other Backyard Products locations such as 1000 Ternes Drive, Monroe, Michigan 48162, United States; 166 Etowah Industrial Ct, Canton, GA 30114; 1500 Cherry St Suite S, Louisville, CO 80027; and 3841 South Interstate-35E, Waxahachie, TX 75165, United States.

Customers can use the user-friendly Backyard Products website to contact customer service centers at various locations. Go to "Contact" and click on it. A form on a new page will appear on your device screen. Customers can use this form to learn more about the company and its products, and also to reach out to the Backyard Products customer service team. Fill out the form and ensure that you complete all the mandatory fields. Ask your questions or discuss your good or bad experiences with the company and its products in the "Message" part of the form. On this company’s website page, you'll find telephone numbers and addresses of all branches. Choose the location nearest to you and contact that branch.

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Contact Information

Backyard Products Website:

Backyard Products Help Center:

Corporate Office Address:

Backyard Products LLC
1000 Ternes Drive
Monroe, Michigan 48162
United States

Other Info (opening hours):

Customer Service Hours:

Monday – Friday: 8am – 8pm (est.)

Saturday: 8:30am – 5pm (est.)

Sunday: Closed

More contact details

Fax:

1(734) 242-6960

Why Customers Call Backyard Products?

Top Reasons of Customers Calls

  • Request for Information 50%
  • Customer Inquiries & Issues 31%
  • Shipping and Delivery 6%
  • Employment 6%
  • Website/ Application 6%

Request for Information

50%
  • "Order status"
  • "Status of order"
  • "Inquiry"

Customer Inquiries & Issues

31%
  • "Haven't received my order"
  • "16 foot shed conversion instructions"
  • "Factory cuts are wrong"

Shipping and Delivery

6%
  • "Missing parts"

Employment

6%
  • "Jobs"

Website/ Application

6%
  • "Installation"

Compare Backyard Products Customer Service To

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Frequently Asked Questions

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